Effective Date: 4/4/2025

Welcome to Henzo MedSpa & Wellness. By booking an appointment or using our services, you agree to the following terms and conditions:

Appointments

• Clients must schedule services in advance. Same-day appointments are subject to availability.
• Late arrivals may result in reduced treatment time or rescheduling.
  
  

Cancellations

• Cancellations or rescheduling must be made at least 24 hours in advance to avoid a fee.
• No-shows and late cancellations may incur a cancellation fee.
  
  

Payments

• Payment is due at the time of service. We accept major credit/debit cards, cash, and mobile payment options.
• Deposits may be required for certain treatments and are non-refundable.
  
  

Refunds

• All sales are final. No refunds are provided for services already rendered.
• However, adjustments or corrections may be considered on a case-by-case basis to ensure client satisfaction.
  
  

Medical Information

• Clients must provide accurate and up-to-date medical history before receiving any treatment.
• We reserve the right to decline services if safety is compromised.
  
  

Results Disclaimer

• Outcomes vary by individual. Henzo MedSpa & Wellness does not guarantee specific results from any treatment.

For questions, call (240) 771-3886 or email info@henzomedspa.com.